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379 Responses

  1. i love playing supersecret

    • i’am just starting super seacert how is it

      • How do we play this id even know what to do i am new here BTW can someone please help me

      • Hi, Nomar! Thanks so much for playing the new 3D version of SuperSecret. We really value your continued support as we work to bring in new features to the game. We’re sorry to hear that you are having trouble navigating our virtual world, and are more than happy to help you with any of your gaming issues. The easiest way to get to the games is to select the “quick launch” button located on your character dock (it’s marked with a game controller icon). This will bring up direct links to all your gaming options. Check it out and let us know if you have any other questions. We’d be glad to help! And, just so you know, you’re more than welcome to use our official game guide: http://www.supersecret.com/Help/Game-Guide.aspx#finding-your-way-around to get yourself more familiar with our virtual world and learn about the new 3D site.

      • I beleive that the old super secret was way more fun and way less challenging. I don’t even get it. The old super secret was more fun and had ( in my opinion) better games. I knew exactly what to do as soon as I joined and with the new super secret it just looks like a confusing new site that advertises other games. I don’t get the point of it. The old super secret had fun games to play and a lot more of them at that. i want the old, fun super secret back. It was more interactive and new comers almost immediately knew how to play. So please guys, no one wants to drive fake cars we want to play fun ( and more) games. Please comment positively and note that this is just the opinion of seven angry super secret fans. We want our game back!

      • Hi Ellie. We are sorry that your SuperSecret experience has not been what you had hoped it would be but thank you for providing us with feedback and examples of some changes you would like to see in the game. We will send these ideas to our development team so please stay tuned for any game updates! Thank you for playing SuperSecret.

    • i cant find any valid names can someone help me please

      • Hi, mahnoor! Thanks for your interest in playing SuperSecret! It sounds like you just have to be creative when creating your username, try including your favorite color or number in your name. Something like “Bluemahnoor” or “mahnoor31″ might work. Good luck!

    • I absolutely hate the new supersecret, the old one was so much better! I started playing supersecret a long time ago and i could never leave the computer. I liked the site because it was so different from all the other websites and with a completely different concept. My sister and I were so excited about all the different things that you could unlock when your character aged. To me SuperSecret was challenging and it made you think but it was very easy to play at the same time. After the game was renovated my sister and I have both stopped playing and haven’t played for years. I don’t plan on making SuperSecret a website I use again. When SuperSecret was renovated, I believe it simply became like all the other websites for kids on the website, not at all different like it was before. This is how I feel, and I am sure how a lot of other older SuperSecret users feel as well. Reply!

      • Hi Caela, thank you for your feedback. Would you like to provide us with some suggestions to make this game much more entertaining and fun for you?

  2. this game is really fun………..

  3. I Love super secert

  4. I love super secret because it is a good thing for kids

  5. :) cool game lol:p

  6. i love supersecret! but i loved it way better when it wasnt supersecret beta… :( change it back to the old supersecret! more people played on!

    • Hi, Kathy- Unfortunately, we cannot change it back to the old SuperSecret. We can, however, work to make the new SuperSecret just how all you want it, which is why we’d love any ideas you have! If you have anything you’d like to see in the new SuperSecret let us know!

      • Maybe you could try to make it extremely similar……

      • Super Secret Isn’t Working !! :(

      • Hi, Tynaz- We’re sorry you’re having trouble playing SuperSecret. To help you with your issue, please tell us what part of the game is not working.

      • Yeah i agree the old one was better like wat happened

      • Hi, Angel! We’re sorry that you feel this way. Unfortunately the old version is no longer available for play. If you have any suggestions for what you’d like to see added to the game, just let us know. We’d be happy to pass your ideas along to our production team for consideration in a future game update!

      • i want the old one back…:(can u at least not have to in stall it. people dont want to install stuff thats y u dont have that many .\people …not tp be rude

        reply…

      • We’re sorry that you feel this way, Lexie! Unfortunately the Unity web player is an essential component to launching the new 3D site. We can promise you that the program will not pose any threat to your computer and is compeltely safe to download. If you have any other suggestions for the game, just let us know. We’d be happy to pass them along to our produciton team for consideration. Thanks!

      • if you can change it make the people look the same no houses just the way it was except with our apt/doorms

      • Could you please include curriculum based learning games so that it is like a more grownup version of Jumpstart. Thanks.

      • Hi Rose, and thank you for your feedback. Although SuperSecret already does appeal to an older audience, we will pass on your suggestion about including learning games. We hope you enjoy playing the rest of SuperSecret. Thank you again for your feedback!

      • yeah well you need to work on everything!!i cant even get on with my old account anymore…i forgot my password and when i click on “forgot your password?”it doesnt do anything. now i have tried to make a new one and when i press on the download button for the 3D it still doesnt let me play! over all i a not pleased by your so called”upgrades”

      • Karina, we are sorry for any inconvenience or frustration. In order to make sure everything is running smoothly, please clear your browser’s history and cache to make sure nothing is interrupting the download. You only have to download the Unity 3D graphics engine once and after that everything loads from the browser. After you have done that, try downloading it again. With regard to your account information, please reference this page for more information about previous members: http://www.supersecret.com/Help/Old-SuperSecret-Players.aspx

      • i already hae an acount LOL!

      • i cant get in to super secret becouse i cant get a name so can you help me with that plz

      • Hi Johnny – We’re sorry you’re having trouble getting into SuperSecret. Have you tried talking to our friendly customer service agents? You can contact them by calling (800) 545-7677 or (310) 533-3402, Monday through Friday, 8:00 AM – 5:00 PM PST or emailing them at support@supersecret.com

      • its really slow so just change it back

    • me too u can’t chat any more!

    • i agree my dear kathy i agree its all boring

      • your wrong its not boring your just lame…..

      • Hi emmy and thanks for your feedback! Although we appreciate you as a fan, please be considerate of others when commenting.

    • i just got on an like it

    • It was DEFINITELY better the old way; now there’s nowhere to go and nothing to do unless your into killing zombies with guns in a tin can dressed up as a robot. T.T I liked the old one SO much better where you could find things explore have a map do everything that this ‘beta’ (T.T suuuure.) version can’t let you do. Can’t you have both versions up and on the web? If the money’s a problem then just put more things on the side of the site and your problem’s fixed. I really miss the old version!

      • By things I mean ads and junk.

      • Moonlight, as much as you think you have everything figured out, it is not that easy to bring back a game. We are committed to providing our players with the 3D virtual world they wanted and are constantly working toward improving the game for them. Advertisements are not an option at this time due to user feedback, they don’t want to be bombarded with banners. Seeing as to how bringing back the old version, and thus having both games running concurrently, is not an option, are there specific features from the old game that you would like to see carried over into the new game? A lot of our members miss certain aspects and we can work with them on those by letting the producers know. The most popular feature so far seems to be the ages feature. Please let us know specifically if there is something you’d like to see added to the game. Thanks and take care!

      • i do love the old supersecret better i agree dont judge you at all oh ur so right it u where a queen iwould for u……. lol

      • Thanks for all the positive feedback! We hope you enjoy playing, emmy!

    • yeah I agree…

    • i really don’t like superseceret anymore!they changed everything!it took me twenty 5 minutes to walk across the street it would be nice if it was back to normal. BOO NEW SUPERSECERET!
      from no longer a superseceret fan
      brooklynn

      • I agree with brooklyn.. could you just give us the old supersecret back? it was much more interesting to play, the graphics were much much better, and if you ask me I think many people here would like the old version back.

      • Hello! Thank you very much for your suggestions! We will be sure to send these ideas over to our team. In the meantime, we hope you continue having fun as you play SuperSecret!

  7. look under your pillow you will find a cat

  8. Yes i agree with Kathy, Supasecret is too hard and confusing to work, i haven’t been on for ages and now im like confused.

    • Hi, RISyouaremyall- I’m sorry SuperSecret is too hard and confusing to work for you. Is there anything we can do to make it better or easier to navigate? We’d love for you to let us know!

      • Make it similar. I miss the quests and the Chronometer and aging up…canceled my membership a long time ago because the sixteen age wasn’t up yet…I was going to come back and play again once sixteen was up and running so I could drive…

        This is too buggy and the graphics are horrible for a 3D game. Please either make them better or change back to the old one!

        It’s called ‘beta’ for a reason. And this beta is extremely uncool compared to the old game.

        This is just like VMK. What is wrong with America? Soon you guys will close down ship instead of just going back to non-Beta SS.

      • Hi, Ria! We are truly sorry for this inconvenience and hope to the game runs smoothly for you. Have you already downloaded the Unity Web Player, found here: http://unity3d.com/webplayer/ ? It is a necessary part of launching our 3D gaming world. Use the quick and easy instructions on that page to install the program. If the problem persists, it would be best for you to directly contact one of our friendly customer support agents by calling (800) 545-7677 or (310) 533-3402, Monday through Friday, 7:00 AM – 4:00 PM PST. Thank you for your patience and for choosing SuperSecret!

      • i do like the new one but ther arnt many places to go anlike the old supersecret mb you can update it

      • Thanks jamie, we’ll make sure to take your suggestions into consideration!

  9. i need help trying to play plz reply and help :’(

  10. i havent logged in supersecret for a very long time and when i joined it got confusing and they said to download it. so not fair!!!! i prefer the old SUPERSECRERT!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    • Hi, Rheapillai- The new SuperSecret is a 3D virtual world and requires Unity Web Player to run. You can download it here: http://unity3d.com/webplayer/. It is completely safe and takes only a few minutes to download. Once you have downloaded Unity, you will be able to explore the new SuperSecret world!

      • I’ve tried installing Unity Web Player, and the game is not working! I’ve un-installed and re-installed it countless times, and it just never seems to work. It always comes up with this error message: “A newer version of Unity Web Player is required, but the auto-update failed. Invalid update file format. Please reinstall manually.” and the game has never worked, not even ONCE. I haven’t even created my character, yet! Anyway I can fix this?

      • Hi, Euqinorev- We’re sorry to hear that you’re having trouble downloading the most recent version of Unity Web Player. We ask you to please contact our customer support team in order to resolve this issue. To speak with one of our Customer Support Agents, call (800) 545-7677 or (310) 533-3402, Monday-Friday, 7:00 AM – 4:00 PM PST. You can also reach them by email at support@supersecret.com.

      • i like the old super secret! much cooler change it back or else i wont play anymore 3-D is dumb not to be rude

      • Hi m and thanks for playing SuperSecret. Like we’ve announced countless times before, we appreciate your comments and feedback. Regarding the old game though, we have no plans on bringing it back and your comments are not helpful. We are more than happy to take some suggestions you might have for the new 3D virtual world though to provide you and players the game that you want. Thank you and take care.

      • I’ve already downloaded unity, and joined the new site, but I think it’s horrible! There’s no age, nothing to do other than go clothes shopping-i mean, really. fix please P.s.if the only reply I get is “we’re sorry”, I will explode.

  11. WHY DID YALL CHANGE IT I USE TO GET ON ALL THE TIME BUT I HAVE TO DOWNLOAD IT NOW

  12. i need help i cant go on my home and stuff so can you plz help and reply cause when ever i try no one replys or i cant go on my home and why did you guys make it like a baby game now people on facebook on my page are writting mean things on supersecret like i hate this game and it is stuped and stuffffffffff again plz help me thanks

    • Hi, Anila- We’re sorry you’re having trouble getting to your Homepage. Have you tried clearing your cache? This is really simple and usually helps with most loading problems. First, clear your web browser cache by doing the following: If you use Internet Explorer(IE), go to Tools -> Delete Browsing History -> click on Temporary Internet Files -> Delete;if you use FireFox, go to Tools -> Clear Private Data -> click Cache -> Clear Private Data. Then, clear your Unity cache by following this link, http://supersecretgame.wordpress.com/wp-admin/edit-comments.php?comment_status=moderated, and click the “Clear My Unity Cache” button.

  13. I’m really confused right now. I can’t open the supersecret page and i’m really having a hard time. It’s so hard to download. :( What happened to the old supersecret? Can’t you change it back? :( Please change it back!! :(

    • Hi, Trixie- We’re sorry your having trouble opening SuperSecret. Have you downloaded Unity Web Player yet? This is the application that helps run the 3D world and it quick, safe, and easy to download. You can download it at http://unity3d.com/webplayer/. If you still have trouble opening the game, please please send an email to our Customer Support team at support@supersecret.com or you can call them Monday through Friday, 7:00 am-4:00 pm PST, at 800.545.7677 or 310.533.3402.

  14. Why did you change Supersecret?I used to play it all the time but when I saw the new version I stopped playing.Also I know you can’t change it back but why can’t you change it back?Is it because you don’t have enough money or something?

    • Hi, Nikki! Unfortunately, the old game is no longer available for play. If there are specific things from that version that you’d like to see added to the current 3D game, just let us know. Thanks for your feedback. We really appreciate it!

      • I liked the game because it hd that surfer paper cool uptodate look cool and quiet. so if you can put that back that back i’ll play oh and take away the downloading then its good.

  15. I just started plz tell me how to play thanks

    • Hi, Hannah! There are many places to explore once you create an account once you launch the game. You can visit the Plaza to shop for the latest fashions, hop in a sporty convertible and cruise down Rodeo Drive or stop by Club SuperSecret to participate in a Dance Off and model in a Fashion Show. Check out our Game Guide for more information on how to play.

  16. I want to play SuperSecret but the character name that I always enter is always not valid or already used I think i’ve used hundreds of names but it didn’t work can you tell me why or help with it? :(

    • Hi, Jamela- We’re sorry your’re having trouble creating a character. Remember, you cannot use your first or last name as part of your username. Try adding numbers to your username, too. This will help you find one that is not already in use.

      • I need to play super secret but they always said it’s valid or used every user name i type it said it’s used THIS IS NOT FAIR i just ran out of ideas of usernames! this is the second time i tryed to play super secret but no user names work

      • Hi, Natalie. We’re sorry for the inconvenience and that you can’t think of a username. Please be patient and try to be creative! Try including your favorite color or animal like PinkNatalie or NatalieCat.

  17. ugh…i downloaded unitiy player and it still doesnt work i wish i could play it again=(

    • Hi, Kadi- We’re sorry you’re having trouble playing the game. Please try clearing your web browsing and Unity caches and re-installing Unity by following the instructions that can be found here. If the problem continues, please contact our Customer Support at (800) 545-7677 or (310) 533-3402, Monday-Friday, 7:00 AM – 4:00 PM PST. You can also reach them by email at support@supersecret.com.

  18. wow dis place is fantastic nd i love princeton from mindless behavior nd he knows me we look good together!!!!!!!!!!!!!!!!!!!!!

  19. I love this website and the games and how you get to change your age!!!

  20. i miss old supersecret i had cute valentine stuff :(

  21. i am so confused!why do we have to download to play?

  22. the game is taking a very long time to load and this is my first time playing it

    • Hi, Lilly- We’re sorry the game is taking so long to load. Please try clearing your web browser and Unity caches by following these directions:
      If you use Internet Explorer(IE), go to Tools -> Delete Browsing History -> click on Temporary Internet Files -> Delete. If you use FireFox, go to Tools -> Clear Private Data -> click Cache -> Clear Private Data. To clear your Unity cache, follow this link, http://www.supersecret.com/Help/FAQ.aspx#unity-reinstall, and click the “Clear My Unity Cache” button.

  23. i wanna play this games

  24. hiiiiiiiiiiiii

  25. I have a problem, i cannot sign up for this new super secret. but one thing, after reading everyone’s comment, i too say to bring old super secret back. please, i beg you.

  26. love this game

  27. I think that the old SuperSecret was more kid friendly. The games, the quests, the fun clothing, the cute pets (who we could actually see, play with, and care for!), the sneak gifts (my sister and I loved those), the houses, and the easy navigation. If you must keep the game 3-D, couldn’t you add in the features, sneak attack gifts, and some of the old clothing to the new game?

    Also, the new game seems a bit dark, very depressing, and fashion-centered.

    Compliments on the ability to actually explore the environment in what would be “out of bounds.” I love being able to explore more away from the Plaza behind the SuperSecret sign. :-)

    • Thanks for your suggestions, Andria! We’ll be sure to share them with our production team as they work on updates to the game. We really appreciate your honest feedback and want to thank you for playing SuperSecret!

  28. Hey guys! I have problem, How do I change my name? I really want to but dont know how to. could you please help me?? :)

  29. Hi, I know you can’t change it back to the old super secret but is there any way you can make it similar to the old one? And another thing. I was a member on the old super secret but now i’m not. And I was paying every month on the old one and now i’m not a member anymore. And I didn’t do anything bad for it to be deleted.

    • Hi, Chandler! Let us know exactly what you’d like to see and we’ll be sure to pass those ideas along to our production team. With regard to your membership status, it’ll be best if you to directly contact one of our friendly customer support agents by calling (800) 545-7677 or (310) 533-3402, Monday through Friday, 7:00 AM – 4:00 PM PST. They’ll be more than happy to speak to you regarding your membership and billing. Thanks for your understanding and for playing SuperSecret!

  30. why don’t you get us the old songs they’re so good !

    • Hi Jack! Unfortunately we no longer have those songs for distribution. Some fans have mentioned that they’ve been able to find some of the music on the internet using sites like youtube. You are more than welcome to try that, but we don’t have the music to share with you. Thanks for your feedback and for playing SuperSecret!

      • Yeah I always loved the song: “buy a dog” on there. I was always at the welcome center just for that song! I loved the old SuperSecret though! I loved everything about it. It was the game I played all summer. Can you at least try to bring it back?

      • Hi katy, and thanks for playing SuperSecret! We’re glad to hear you enjoy playing and liked the song. Unfortunately though, we are committed to giving our players the enhanced 3D virtual world that they want. We are open to suggestions and feedback to further improve the current game but there are no plans to bring back the old game. Thank you for understanding and please keep the suggestions coming!

  31. can you please guys bring back the old songs like the first one “i had a dream it was a good dream”

  32. plz put it back plz

  33. so cool havin fun

  34. You have never answered… why did you change it from the old version?
    You were trying to make it new and better, and instead ruined everyone’s super secret gaming experience.
    Now you have to have 3D and download things, and it isn’t even fun.
    Please reply.
    P.S.
    You’re probably going to say ‘Hi refrigerator!’
    I am looking forward to this amusing moment *snarky grin*

    • Hi, pinecone07.

      Although we appreciate the feedback of all our SuperSecret players we are focusing on building the new 3D site, at this time. As we’ve mentioned in the past the old site is no longer available for play. If you have any specific ideas or things that you’d like to see added, feel free to send them our way for consideration in a future game update. Please know that we are not able to bring back the old version of the game, so suggestions like this are not helpful to our production team or to the improvement of SuperSecret. Thanks for checking out our 3D virtual world. Take care!

      • Alright. I was just wanting to know what provoked the decision.
        Also, it was meant to be a “reply,” not a question, so no harm done there!

  35. i can’t play this game please help me please

  36. my super secret didn’t work please help me and say why it doesn’t woooooooooooooork ????????????

  37. my super secret doesn’t work please help me and say why it doesn’t work ??????????????? answer me please

    • Hi, Roro. I’m sorry to hear that SuperSecret is not working for you. Please help me fix the problem by telling me specifically what is wrong and I will try to find a way to find a solution. Again, sorry for the inconvenience and I hope we can work together to get you playing again soon.

  38. i need a good and valid and not used name can you please help me?

    • Hi, wowthatissocool. Thanks for checking out SuperSecret. Unfortunately, we cannot help you choose a user name because it should be your own personal name. Keep trying and use something personal in the name like a favorite color or animal. Good luck!

  39. I loved the old super secret now its just stupied I think they should change it back to the way it was more people played on it. My dad will have to install windows then install the program so I can play on it and that could take weeks so I think that the old super secret was heaps better because I could play on it without any hassle. PLEASE BRING THE OLD ONE BACK PLLLEEEAAASSSEEE !!!!!!!!!!!!!!!!!!!!!!!!!!!

    • Hi Anna, and thank you for choosing SuperSecret. Moving forward, our producers are focused on improving and expanding our 3D world to satisfy our fans around the world. The Unity Player will work on both Windows and Mac platforms and does not take long to install. It will only be a few moments before it’s done installing and then you can play the game for the rest of the week. Once your dad has installed the program you can play uninterrupted and have heaps of fun. All your dad has to do is visit http://unity3d.com/webplayer/ to install the 3D graphics engine to your computer. I am sorry for the inconvenience and hope you get to play soon!

  40. Ii I like

  41. i think this game is going to be fun

  42. trato de jugar y no puedo entrarestaba mejor la portado anterior

    • Hola, Natalia! Gracias por jugar SuperSecret. Si usted está teniendo problemas con la carga del juego, por favor, trate de limpiar el historial del navegador y la memoria caché.

  43. Dear Super Secret,I have an idea for an AMAZING new housing item! My idea is because i’m sure everyone is tired of hearing the same old background music when they go to there Penthouse. The idea is to make a housing item that people can click and change music. Maybe a T.V or a radeo. But for the music I was thinking of using for I was not so sure of but i went to The Club and thought to myself, everyone loves the music from The Club, so why not let them make a playlist of there own using the music from The Super Secret Club. I wasn’t sure where to put my idea so i hope this i ok and someone working for super secret reads this. Pease take this into consitoration. -sareena12910.

  44. Hi SuperSecret,
    I was wondering if the New SuperSecret have the “growing up” concept as the old one? Thank you very much!

  45. *has

  46. I still love the game!

  47. Hi SuperSecret,
    I was wondering if the New SuperSecret has the “growing up” concept as the old one like you know going from 10-18? I loved that concept Thank you very much if you respond.

  48. uhm….
    Hi super secret,

    When I was 10 I really love playing Super Secret, It’s cool, I LOVE IT SOO MUCH,I always play it but then just this year when i oPEN it up it really have many changes , and I guess the Super Secret before is more easier to operate thn now, pls change it to the old SUPER SECRET…..
    The old version of SUPER SECRET is more better than the new one…
    ANd is there anyway to be part of member of a V.I.P without paying?, cause am afraid I can trouble my sister, pls understand, ,,PLs make a way how we can join V.I.P member without paying plsss…..
    I’ve been plaing this game for many years untill now that am 19 :))

    • Hi, Sofia! I’m so glad to hear that you have been a fan of SuperSecret for so long! The controls are not hard though, you only need to use the arrow keys and the spacebar to navigate around and jump. You also use the mouse to click on items, but that’s it! It’s as easy as cake! I understand that you’re not used to the new game, but it just takes a little bit of time to get used to and there is so much more to do now. Start by going to the plaza and checking out the Adventure Lounge or Club SuperSecret!

      • your losing all you fans my sister played it every day change it back if you love your fans

      • Hi Damen – I’m sorry you and your sister are unhappy with the new SuperSecret. We care very much about our fans, but there is nothing we can do.

  49. I have been in love with Supersecret. But I’m not a fan of it anymore ever since the “Beta” change, can you make other SuperSecret like the old one ? And still keep this one ?I mean you guys will make more money!

    • Hi Max and thanks for playing SuperSecret! Unfortunately, we have already stated in past comments that SuperSecret will not be changing back. We welcome any new feedback about the 3D world and suggestions on improvements but nothing can be done to revert back to the cartoon version. We are committed to delivering players the #D virtual world that they want at the moment but are still open to ideas on any new features our players would like to see.

      • You know I hate the new supersecret. change it back. If your reply sounds anything like this- Hi Ebonymoon, we are sorry, but as stated in previous comments we cannot bring the old supersecret back. send us your feedback!-I will explode. I will quit, get all my friends to quit, and tell everybody I know not to join.Fix.it.NOW.

      • Hi Ebonymoon – I understand your frustation with the new SuperSecret and that you are unhappy with our answer, but unfortunately we have no way of bringing it back. I know this isn’t what you want to hear but there really is nothing we can do except try to improve the new version

  50. I HAVE THE MOST BRILLIANT IDEA!!!!! If there is no plans now to change it back, then make the
    old super secret, IN THIS GAME! I think what players wanted for a change is the keep SuperSecret, only have it in 3D! Like, we could still have a club, but change everything back to the same version, only it’s in 3D! If you can’t get the songs back it’s okay, but bring the quests back and all the people please! Reply and tell me what you think. But if they’re are sudden plans to change it back, please contact me ;)

    • Hi katy and thank you for your comment. We are sorry to hear that you are not satisfied with SuperSecret. Since we are committed to keeping SuperSecret a 3D virtual world for our customers, we are open to your feedback and ideas. We cannot help you without specific ideas though and telling us to just make the old game or bring it back is not going to help. Again, we apologize if you are not happy with the game. Take care!

  51. man omg i hate the new version so confusing i miss the oldversion

    • Hi, tyra! Thanks so much for playing the new 3D version of SuperSecret. We really value your continued support as we work to bring in new features to the game. We’re sorry to hear that you are having trouble navigating our virtual world, and are more than happy to help you with any of your gaming issues. The easiest way to get to the games is to select the “quick launch” button located on your character dock (it’s marked with a game controller icon). This will bring up direct links to all your gaming options. Check it out and let us know if you have any other questions. We’d be glad to help! And, just so you know, you’re more than welcome to use our official game guide: http://www.supersecret.com/Help/Game-Guide.aspx#finding-your-way-around to get yourself more familiar with our virtual world and learn about the new 3D site.

  52. But is there an other way to join to the V.I.P without paying?
    If non could you please make away how to join that club without paying =))

    • Hi, Sofia! Thank you so much for your interest in SuperSecret. We are not able give out free membership at this time. And although we understand your frustration, we do need to have our current membership policy to help keep things running here at SuperSecret. Without it, we would be unable to update the SuperSecret virtual world with new features and games for our valued players, like you. If any official membership trials are available, in the near future, we’ll be sure to let you know. Thanks for playing and take care!

  53. Hi Super Secret, is there an another way to join to the V.I.P without paying?, cause i can really trouble my sister…., if non pls make a way how can I join to the V.I.P, tnx!!!!

    • Hi, Barbie! Thank you so much for your interest in SuperSecret. We are not able give out free membership at this time. And although we understand your frustration, we do need to have our current membership policy to help keep things running here at SuperSecret. Without it, we would be unable to update the SuperSecret virtual world with new features and games for our valued players, like you. If any official membership trials are available, in the near future, we’ll be sure to let you know. Thanks for playing and take care!

  54. this game is really cool and fun

  55. Hmmm, maybe you could bring back the aging! It was super fun, and when you turn 16 you got to buy a car :-)

    • Thanks, I will make a note of the aging and pass it on to the producers. For now though, you don’t have to wait to turn 16 to get into a car! You can check out the cars in Rodeo Racing right away or head over to the all new Eat My Dust and join in on even more car fun!

  56. i dont like the new one, i like the old one

    • Hi, ardelia. I’m sorry to hear that you are not happy with the new version of SuperSecret. What don’t you like about it though and what do you miss about the old version? We have already said countless times before that we cannot bring back the old version of the game but are open to feedback and suggestions on how to improve the new game. Please let us know what you would like to see changed or what you miss from the old game so we can incorporate some of the features into the new game. Thanks and take care!

    • Please give me your email adress so that I can be your friend

  57. i think you guys on super seacret should make a new rollercoaster

  58. Please put back in aging and 2d

  59. i have a new email my old one was not working i’m try to give super secret my new email for the chat thing .

    • hi fatima i would love to know your email so that i can be your friend

    • Hi fatima, and thank you for playing SuperSecret! We hope you enjoy the game! I’d be glad to assist you with the TypeChat but I will need your username and email address to confirm your account and user access settings. Just leave them here in the comments and I’ll make sure to keep it private so nobody else will see it. Thanks again and I hope we can help you.

  60. please guide me so that i can know secret seven better.

  61. hi supersecret I was asking if i could please join the V.I.P membership without paying I have always wished to join a club which I can see that you have fulfilled my wish.

    • Hi, beautifuleve! Thank you so much for your interest in SuperSecret. We are sorry to hear that you are unhappy with our non-member features. Unfortunately we are not able give out free membership, at this time. And although we understand your frustration, we do need to have our current membership policy to help keep things running here at SuperSecret. Without it, we would be unable to update the SuperSecret virtual world with new features and games for our valued players, like you. If any official membership trials are available, in the near future, we’ll be sure to let you know. Thanks for playing and take care!

  62. hi supersecret I was asking if i could please join the V.I.P membership without paying I have always wished to join a club and I can see that you have fulfilled my wish.

  63. mine well not lanch i’m sad :(

    • Hi, MauriKauri! We are truly sorry for this inconvenience and hope to get you back into the game soon. The first thing you want to try when experiencing loading problems like this, is to clear your Unity and web browser cache by following the simple instructions listed here: http://www.supersecret.com/Help/FAQ.aspx#unity-reinstall. Sometimes when your cache is storing too much information it can cause errors in the game like this. If the problem persists, it would be best for you to directly contact one of our friendly customer support agents by calling (800) 545-7677 or (310) 533-3402, Monday through Friday, 7:00 AM – 4:00 PM PST. Thank you for your patience and for choosing SuperSecret!

  64. I don’t exactly like the new Supersecret. I mean, it’s not as fun as the old one, and the old one was more kid-friendly and had plenty of missions. I’m happy I didn’t have a memebership when ou guys remolded the website. That would’ve been a disaster. And also, why did you shut down the old Supersecret?

    • Hi Melody and thanks for playing SuperSecret. Like we’ve announced countless times before, we appreciate your comments and feedback. Regarding the old game though, we have no plans on bringing it back and your comments are not helpful. We changed SuperSecret to deliver to our players the 3D virtual world that they wanted. We are more than happy to take some suggestions you might have for the new 3D virtual world though to provide you and players the game and features that you want. Thank you and take care!

  65. i understand that u guys changed Super Sercet..But Why??? And why cant u change it back? Im not trying to be mean im just saying. Cause i used 2 play it aggess ago (1-2 years ago) and i loved it. And now i came back to play it again and its chaged…
    Love from Alisha

  66. Plz put aging back in!And don’t say u will just do it plzzzz!👿👿👿

    • Sam, thank you for submitting your suggestion. We cannot make any promises, all we can do is try. I will definitely pass on the aging suggestion to the producers for you though. Let’s hope it works! Thanks again for playing SuperSecret and take care!

  67. hey why cant i go to the enchanted sactuary its not in the adventure lounge too

    • Hi cherry and thank you for playing SuperSecret. In order to make room for other games that our players wanted like Eat My Dust and Beaver’s Revenge, we had to remove Enchanted Sanctuary. We highly encourage you to check out Madam Wu’s Secret Emporium and Pet Tokyo for a pet companion though as well as Eat My Dust for some high-revving fun. Again, we apologize for this inconvenience and hope you like the new features!

      • Okay, why did you do that? I mean I don’t like the other games. BO-O-ORING!
        But you should like remove some games one month and then add them back while removing other games. And then you can rotate them very 3 or so months. That way, you will be able to have Enchanted Sanctuary at all times!

      • As we’ve previously mentioned before, in order to please our players and give them what they wanted, we had to make room for games like Eat My Dust and Beaver’s Revenge. We may consider other games or new ones in the future, but for now the Enchanted Sanctuary does not have a place in SuperSecret. Thank you again for your feedback and we are sorry you cannot play Enchanted Sanctuary. Please keep checking back though and we will let you know if there are plans to revisit Enchanted Sanctuary in the future. Thanks again and take care!

      • we all try to talk to you and all you say is ‘Regarding the old game… We changed SuperSecret to deliver to our players the 3D virtual world that they wanted.’ but the thing is no-one wanted it .
        plz reply
        and you should change it back seeing how many people don’t like it
        reply asap plz xxx

      • Hi Carrie – I understand you’re upset about the change, but unfortunately we have no way to change it back. The best we can do is try to improve the current game, so if you have any suggestions we’d be happy to hear them!

  68. man, whenever i go to someplace, it loads (all of the bar) and stops like right there and i cant go to anywhere unless i go to the icon that says *Back to Home* , load the game again, and go back to where i started!!!!!! this version is confusing me a lot. the other (OLD) SuperSecret was better to understand…

    • Hi, Marvin! We are truly sorry for this inconvenience and hope to get you back into the game soon. The first thing you want to try when experiencing loading problems like this, is to clear your Unity and web browser cache by following the simple instructions listed here: http://www.supersecret.com/Help/FAQ.aspx#unity-reinstall. Sometimes when your cache is storing too much information it can cause errors in the game like this. If the problem persists, it would be best for you to directly contact one of our friendly customer support agents by calling (800) 545-7677 or (310) 533-3402, Monday through Friday, 7:00 AM – 4:00 PM PST. Thank you for your patience and for choosing SuperSecret!

      • by the way i won’t be comin back if you don’t change it
        PLZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZ CHANGE IT
        reply asap ….x

  69. i think the super secret would be more fun if you could have a mall were all the shops are and maybe there could be a new rollar coster there too

    • Hi, elisha. Thank you for your suggestions. Currently, there is no more room for adding more shops since Forever Chic, the Penthouse Apartments and Madam Wu’s are already lined up for our players. We will let you know if we decide to add in more shops though! Again, thanks and take care!

  70. It doesn’t let me sign up…..I used to play on the old SuperSecret, and now I lost my username and password so I needed to create a new account to start over. I LOVED the old SuperSecret…..I miss it so much!! -cries- :(

  71. Oh and it also says invalid username whenever I try to type a username to sign up…:(

    • Dharma, we genuinely hope you’re doing ok. If you’re still having problems creating a username, try being creative and including your favorite color or flower like YellowDharma or DharmaDandelion.

  72. i think that their should be a new rollar coster for boys

    • Thanks for the suggestion, elisha. The Crush isn’t just for girls though and boys can ride it too!

  73. How do you jump onto something? I’m trying to get onto the Launch Mt. and it won’t work!!!

  74. i miss the old one but this is one is way better

  75. What is wrong with Super Secret? i can’t see what my character looks like and when you try to move it takes forever and it is taking SO long to load….. i waited 5 minutes waiting for the game to load an in the end it didn’t. why did you have to change it? it was perfectly fine before.

    • Hi, Jane! We are truly sorry for this inconvenience and hope to get you back into the game soon. The first thing you want to try when experiencing loading problems like this, is to clear your Unity and web browser cache by following the simple instructions listed here: http://www.supersecret.com/Help/FAQ.aspx#unity-reinstall. Sometimes when your cache is storing too much information it can cause errors in the game like this. If the problem persists, it would be best for you to directly contact one of our friendly customer support agents by calling (800) 545-7677 or (310) 533-3402, Monday through Friday, 7:00 AM – 4:00 PM PST. Thank you for your patience and for choosing SuperSecret!

  76. i miss the old super secret :( excpesially all the hairstyles, even for non members there are like only 2 hairstyles in differemt colors :(

    • Hi aaron and thanks for playing SuperSecret. Like we’ve announced countless times before, we appreciate your comments and feedback. Regarding the old game though, we have no plans on bringing it back and your comments are not helpful. We are more than happy to take some suggestions you might have for the new 3D virtual world though to provide you and players the game that you want. There are several hairstyles available in Forever Chic. Have you tried out the Mohawk? Thank you and take care.

  77. Well maybe we’re trying to tell you you’ve made a huge mistake! All these comments about the old SuperSecret and all the bug problems with this one sure sound like this game isn’t working out for most people!

    If you want your fans back, I would suggest bringing back the old SuperSecret.

    • We are sorry that you’re still not happy with the new 3D version of SuperSecret. Please know that we value your feelings and appreciate your feedback, but unfortunately that does not change that fact that the old game is no longer available for play. As a suggestion, have you had a chance to check out Windy Hollows yet? There are fun quests and places to see that you might like. Thanks for letting us know what you think and take care!

  78. I click on Forgot Password and nothing happens but a # adding to the address. I can’t even sign up, either!

    • Hi, blake! We are truly sorry for this inconvenience and hope to get you back into the game soon. The first thing you want to try when experiencing loading problems like this, is to clear your Unity and web browser cache by following the simple instructions listed here: http://www.supersecret.com/Help/FAQ.aspx#unity-reinstall. Sometimes when your cache is storing too much information it can cause errors in the game like this. If the problem persists, it would be best for you to directly contact one of our friendly customer support agents by calling (800) 545-7677 or (310) 533-3402, Monday through Friday, 7:00 AM – 4:00 PM PST. Thank you for your patience and for choosing SuperSecret!

  79. Why did u change it, now nobody is ever on. And that was a pretty dumb idea to remove the enchanted sanctuary, coz that was the best thing there. Why don’t you change it back???

    • Hi cdcharlo, and thanks for playing SuperSecret. Like we’ve announced countless times before, we appreciate your comments and feedback. Regarding the old game though, we have no plans on bringing it back and your comments are not helpful. We are more than happy to take some suggestions you might have for the new 3D virtual world though to provide you and players the game that you want. We introduced Eat My Dust to our players because they wanted a more interactive and action-based game. There just wasn’t enough room so we had to take the Enchanted Sanctuary out. Thank you and take care.

  80. I can’t get a name ,they say it’s not valid. please tell me what to do…

    • Molly, we’re sorry to hear that you are having problems. We apologize for the inconvenience. If the system is telling you that your username is not valid, please try again with a different name as the one you are trying may already be taken and in use by another player. If you need help thinking of a new name, consider something with your favorite color or state in it, like MollyPink or MahoneyMississippi. We hope this helps!

  81. there’s no point in moaning!

  82. i cant get on super secret! grrrrr!! its so annoying!!!

    • pojologo, in order for us to further assist you, we need you to be more specific with your problem. What can we help you with and what seems to be the problem?

  83. hhheeelllppp meeeee!!

    • don’t worry becaue their are also others who are not allowed to do all the things that they do.

  84. what names can i put every name i use doesnt work what can i use grrrr

    • Hi, lana! Thanks for your interest in playing SuperSecret! Try adding your favorite color or number to your name, like “purplelana” or “lana25″. We hope this helps!

  85. I am sorry supersecret for asking fo all this. I really ask you to help me join the club without payment please

    • Hi, eve! Thank you so much for your interest in SuperSecret. We are sorry to hear that you are unhappy with our non-member features. Unfortunately we are not able give out free membership, at this time. And although we understand your frustration, we do need to have our current membership policy to help keep things running here at SuperSecret. Without it, we would be unable to update the SuperSecret virtual world with new features and games for our valued players, like you. If any official membership trials are available, in the near future, we’ll be sure to let you know. Thanks for playing and take care!

  86. I’m trying to get on supersecret: play now! But all I see is a blue S in the far left corner. It doesn’t say loading like it used to I was just on yesterday the correct software is loaded. You guys’ say you need us to be specific while we’re stating our issues. Well I explained everything I don’t have a membership for nothing. I’m a ViP very close to quitting because I already dislike the new supersecret. And now it’s not working?! I’m not going to ask nicely. Just fix it or lose me.
    Thanks,
    xzzz

    • Hi, kaitlyn! We are truly sorry for this inconvenience and hope to get you back into the game soon. The first thing you want to try when experiencing loading problems like this, is to clear your Unity and web browser cache by following the simple instructions listed here: http://www.supersecret.com/Help/FAQ.aspx#unity-reinstall. Sometimes when your cache is storing too much information it can cause errors in the game like this. If the problem persists, it would be best for you to directly contact one of our friendly customer support agents by calling (800) 545-7677 or (310) 533-3402, Monday through Friday, 7:00 AM – 4:00 PM PST. Thank you for your patience and for choosing SuperSecret!

  87. Oh and girls and boys shouldn’t have different clothes on there.

  88. help me. I play super secret but it is so slow and i have adobe flash player.what do i need.

    • Hi, Sunshine! We are truly sorry for this inconvenience and hope to get you back into the game soon. The first thing you want to try when experiencing loading problems like this, is to clear your Unity and web browser cache by following the simple instructions listed here: http://www.supersecret.com/Help/FAQ.aspx#unity-reinstall. Sometimes when your cache is storing too much information it can cause errors in the game like this. If the problem persists, it would be best for you to directly contact one of our friendly customer support agents by calling (800) 545-7677 or (310) 533-3402, Monday through Friday, 7:00 AM – 4:00 PM PST. Thank you for your patience and for choosing SuperSecret!

  89. i liked the old one than this coz this one is rubbish!!!!

    • Hi cuteminimunch, and thanks for playing SuperSecret. Like we’ve announced countless times before, we appreciate your comments and feedback. Regarding the old game though, we have no plans on bringing it back and your comments are not helpful. We are more than happy to take some suggestions you might have for the new 3D virtual world though to provide you and players the game that you want. Thank you and take care.

  90. can i go on this site without downloading 3d or should i download 3d coz i dont know if i shoukd helllllp meeeeeeeeeee!!!!!

    • Hi, cuteminimunch. SuperSecret has interactive 3D graphics that are generated with the Unity graphics engine, in order to play, you must download it for the game to work. After you download it once, you’ll be set and it will allow you to play the game with all of the special effects. Just go to http://unity3d.com/webplayer/ to get started. We hope this helps and you can start playing soon!

  91. I’m trying to get on supersecret: play now! But all I see is a blue S in the far left corner. It doesn’t say loading like it used to I was just on yesterday the correct software is loaded. You guys’ say you need us to be specific while we’re stating our issues. Well I explained everything I don’t have a membership for nothing. I’m a ViP very close to quitting because I already dislike the new supersecret. And now it’s not working?! I’m not going to ask nicely. Just fix it or lose me.
    Thanks,
    xzzz

    • Hi, kaitlyn! This may be a problem on your end with your computer or browser. We are truly sorry for this inconvenience and hope to get you back into the game soon. The first thing you want to try when experiencing loading problems like this, is to clear your Unity and web browser cache by following the simple instructions listed here: http://www.supersecret.com/Help/FAQ.aspx#unity-reinstall. Sometimes when your cache is storing too much information it can cause errors in the game like this. If the problem persists, it would be best for you to directly contact one of our friendly customer support agents by calling (800) 545-7677 or (310) 533-3402, Monday through Friday, 7:00 AM – 4:00 PM PST. Thank you for your patience and for choosing SuperSecret!

  92. You kinda ruined your game by changing it…it was just SO much better in the old version….

    • Hi shannon, and thanks for playing SuperSecret. Like we’ve announced countless times before, we appreciate your comments and feedback. Regarding the old game though, we have no plans on bringing it back and your comments are not helpful. We are more than happy to take some suggestions you might have for the new 3D virtual world though to provide you and players the game that you want. Thank you and take care.

  93. Supersecret it sucks, the older supersecret its mutch better, this supersecret now its a **** its a ******** i dont do nothing were its the same thing, its igual about others game, the older supersecret its so mutch better, i loved the wonderland supersecret **** YOU

    • Hi kojinsandr- Although we appreciate the feedback of all our fans, please keep in mind that SuperSecret games are made for players as young as 6 and up. Therefore, we ask that you keep your comments both on topic to the game and appropriate as they are on display to all of our fans to see.

      We are sorry to see that you are unsatisfied with the new 3D virtual world. Please help us to better understand your dissatisfaction though by pointing out specifically what you are unhappy with. We are more than happy to take your suggestions into consideration to improve the game. Thank you and take care!

  94. I love Supersecret.

    So I played years ago, like 2 and decided I should head on to here again. See what I’ve become.

    But everything changed.
    So I always wanted to play my normal
    version. Everything was there, all my money, clothes (I was a member), furniture, pets, friends, pt. levels, and such.

    I had lost it all.

    I don’t like the new version much better, because probably only 45% of the users wanted it as a 3D world. The 3D world isn’t always the best. If all the games were 3D, it’ll be so boring. I don’t like 3D.

    -I dislike the clothing and people, because they look all pixel-ly and what not.
    -All my money, furniture, clothing, etc. is lost.
    -It is hard for most people to move around, because they are adjusting to the new area and game controls.
    -My first 30 minutes on were fustration, because I had trouble collecting all the “lanterns”, and it was pretty hard stuff there.

    I eventually got bored, because the area is so small compared to the old Supersecret.

    So sorry, had to become an Old Supersecret member fan.

    Here is an excerpt about 3D TV’s, which you can relate to this situation:

    Not everyone likes 3D. When comparing content filmed or being presented in 3D, the depth and layers of the image are not the same as what we see in the real world. Also, just as some people are color blind, some people are “stereo blind”. To find out if you are “stereo blind”, check out a simple depth perception test.

    However, even many people that aren’t “stereo blind” just don’t like watching 3D. Just as those who prefer 2-channel stereo, rather than 5.1 channel surround sound.

    • Hi – I’m sorry you’re unhappy with the new SuperSecret. Unfortunately there is nothing we can do to bring it back or make it 2D again. However, if you have any suggestions about improvements we could make for the game I’d be happy to hear them!

  95. i love jumpstart more beter

    • That’s great to hear, Alejandro. There are tons of great games and adventures on JumpStart too!

  96. hi so i am seeing gifts on the super secret sign and can’t find a way to reach them and i rlyy love super secret my freind introduced it to me well see ya soon
    from lori
    SUPER SECRET ROCKS!!$$

    • Hi lori, and thanks for playing SuperSecret! We’re glad to have you and your friends as fans! We can’t tell you how to get the presents, but they’re definitely possible to get. Keep trying and you’ll get them soon! Thanks again, and take care!

  97. u know wat **** u super secret ur so ****** u cant bring old super secret back!!!!!

    • Hi brandon- Although we appreciate the feedback of all our fans, please keep in mind that SuperSecret games are made for players as young as 6 and up. Therefore, we ask that you keep your comments both on topic to the game and appropriate as they are on display to all of our fans to see.

      We are sorry to see that you are unsatisfied with the new 3D virtual world. Please help us to better understand your dissatisfaction though by pointing out specifically what you are unhappy with. We are more than happy to take your suggestions into consideration to improve the game. Thank you and take care!

  98. is there any way i can get a name that is valid?????????/

    • We are sorry you’re having difficulties creating an account, your name might already be taken. Try being creative though and add in your favorite color or number, like superswaggreen. We hope this helps, and good luck!

  99. can someone give me some example of a valid name

    • Hi abdulla, if you’re having trouble with a username, try something like adding your favorite number. How about abdulla33?

  100. I used to play this game 2 years ago. I wanted to play it again today but I can’t remember my password. I tried clicking on the Forgot Password button but it didn’t respond. Im dying inside knowing that i’ll probs never get my password again. :( Please Supersecret, fix that button or please PLEASE give me my password

    • Hi Jenna, we’re so sorry to hear that you’ve lost your password. We can help you retrieve your password and get you back to playing SuperSecret, all we need is the email address that you used when you registered your account. We hope we can help and have you playing again soon!

  101. Kieran, we are sorry that your problem has not yet been resolved. This may be a bigger problem than we thought, that’s why we wanted to talk with you and walk you through it step by step with our Customer Support team. We want to make sure that you’ve cleared your browser history and cache, as well as the Unity cache first though. After you’ve done those, and it’s still having problems, you may need to do some other things to get it working. Please let us know if you’ve cleared all of those things first.

  102. I can’t think of a user name all of them are not valid can anyone help please I want to play this so bad!

    • Hey Lily, and thanks for choosing SuperSecret! We’re sorry you can’t come up with a name, how about trying your name and your favorite color or number though? Try PurpleLily or Lily95 and see if it works!

  103. i cant get in to it

    • Hi, almiragopee. What do you seem to be having problems with? We would be more than happy to help you out, but please be more specific about what’s wrong. You can just reply to us here and we’ll see if we can fix it right away!

  104. Guys, when i played games in the old version, i won more money without stressing my fingers and keyboard so much. Second, i loved my old clothes, hairstyles and furniture, but now i cant buy anything cuz i have to be member
    plz guys give me back that freedom plus that NORMAL pets i loved oh so much

  105. why did you replace the enchanted sanctuary with that boring beavers revenge game?? i miss it can you tell me how to get into the enchanted sanctuary? i cant find it in the adventure lounge please answer me

  106. hi supersecret!!! i had an old account and miss the old version, but i havent gotten the chance to play the new one because when its done loading, it wont let me get on!! it keeps saying there is a fatal error. :( and i was wondering if you could list all the games from the arcade cuz i miss playing them on the old game.

  107. why can’t you make a super secret with the old one and new one combined together?

  108. my sister and i like the old one better.
    maybe you could try to make one with a combination of the old and new. like maybe old with windy hollows and apartments and other things.

    • Hi Jade – I’m sorry you and your sister are unhappy with the new SuperSecret. Unfortunately, there is nothing we can do to bring back the old one, or even parts of it. However, if you have any ideas on how to improve the new SuperSecret I would love to hear them!

  109. its so fun i love it

  110. how do i get more money?

  111. like can someone make the old website come back and call it old superseceret.com

  112. good game most be a alsome game be there a lot of people likeing this game

  113. hi How can i play this game plz help me

  114. wow those comments awesome for me!!!!!!!!!!!!!! GUYS!!!!!!!!!!!!

  115. i like the old super secret better if you cant get it back cant you try to make the new one similar to it more people played on the old one and i have alot of friends that agree with me that it was better and we all had memberships to it to we dont play the new one because its not as good there isnt as much to do and we dont find it fun anymore if you get the old one back im sure we will all get memberships again.

    • Hi Blossi – I’m sorry you miss the old SuperSecret there really is nothing we can do to get it back. However, we are trying to make the new game as fun as we can, so we would love to hear any ideas you have on how to improve the new SuperSecret!

  116. sorry if i am being rude, but i why this version? i know cant play because of that! because the old version had no downloads, i used to play it on my laptop that broke, so know i have a ipad and i have an app to play flash, BUT i cant download the 3D thing, even thought i hate it(sorry). if it wasnt 3D i could play it on my ipad, but no. i am super upset.
    my suggestion is to make a wireless app for it so it can be compatible for ipads. please do, not to be rude but its upsetting enought that i have to deal with 3D :( and i hope u guys make the app, :D

    • Hi, Sowinx! Unfortunately you do need to download Unity in order to see the 3D graphics of the new SuperSecret. We’re very sorry that you don’t have access to a computer to download Unity and play SuperSecret. While you cannot play SuperSecret on your iPad, you can download our awesome free app called “Beaver’s Revenge” here: http://itunes.apple.com/us/app/beavers-revenge/id456103831?mt=8. “Beaver’s Revenge” is one of the games available in the Adventure Lounge on SuperSecret and it’s lots of fun.
      We’re also sorry that you’re disappointed with the new SuperSecret and since we can’t bring back the old game, we would like to hear suggestions from valued players like you regarding what we can do to make the new game more enjoyable.

  117. I have a question. When I get my new laptop, can we still throw party’s?

    • Hey, Sowinx! That’s a great question. You can absolutely still throw fabulous parties in your penthouse apartments. Have a great time playing SuperSecret when you get your new laptop!

  118. Supersecret was better in the older version. I liked it when there was a beach and forests and you had age points instead of style points. I also liked how you had special tasks. Is there any way you can bring some of the places backs and perhaps have tasks to make the game more exciting?

    • Hi Claudi – Thanks for the suggestions, we will definitely keep them in mind for improving the game!

  119. itz really slow it wont even go to the play oage just this i wanna play this one i havent played in like 2years

  120. Hello SuperSecret creators, I was wondering if you could add some learing games.I was also wondering is you have any more websites. Thanks, and please reply.

  121. Hello,
    I noticed lately that when I asked the question how do I get to the enchanted santuary it said it was in the adventure lounge, but it wasn’t. I found out that instead it was the game beaver’s revenge. Are you going to bring it back or is it just my computer.

  122. i wish i could play but i dont know how to sign in

  123. i love this game as soon as i see the computer i play this game it
    a wonderful game even my brother
    love it.
    even my hole family loves it

  124. Hi I love super secret but I don’t like it because you got rid of mythes and the Echanded Forest can you please bring them back or put in somthing like it like a creacher that you raise from a egg ang grow it so it learns to fly and you can fly on it. Thanks. Lucy

    • Hi, Lucy! Thanks for letting us know your thoughts on making the game better. We’ll pass your idea along to our production team and stay tuned to see if it’s put in the game! Thanks for playing!

  125. Really miss the old super secret. I mean,the old and new version doesn’t even look similar at all! I really can’t forget the old one…perhaps you should just create another super secret game in the old version.

    • Hello! Thank you very much for your feedback! We will make sure to send your ideas over to our team. In the meantime, we hope that you continue to play SuperSecret! Have fun, and let us know of any other questions, comments or concerns you might have. Thank you!

  126. Please help me! i cant seem to be able to travel in the game. I can log in alll right but i cannot travel anywhere it freezes

    • Hello! Make sure to try and clear your cache on your web browser! You can do this by clearing the history section. Also, try clearing your Unity player cache. Instructions to do this can be found here: http://www.supersecret.com/Help/FAQ.aspx

      Please let us know if you have any further questions, comments or concerns. Thank you!

  127. Hi! I really love supersecret, i always play it with my sister.
    But the thing is that we didn’t use our account for already like 3 years or maybe more.
    But I want to play it again, but now I already forgot my username.
    Can you please help me?? How can I know my old username?
    I already emailed Supersecret, but I hope you will help me.

    • Hello! We are so glad that you love SuperSecret! One of the best ways to get immediate assistance is to speak with one of our Customer Support Agents. Please call (800) 545-7677 or (310) 533-3402, Monday through Friday, 8:00 AM – 5:00 PM PST. You can also reach us by email at support@supersecret.com. Thank you, and please let us know if you have any further questions, comments or concerns!

  128. Hi, um … I’ve been playing this game for 3 years now and , well I’d like to know if it’s possible to change your character name. I like mine but I want to put up a new one. I still want the same account but a different name. If somebody knows how, please tell me! Thanks :)

    • Hello! Unfortunately, there is no way to change your character’s name in SuperSecret! The name that you registered with is the name that will remain on your account. Please let us know if you have any other questions, comments or concerns. Thank you!

  129. My mom won’t let me install the 3D is there another way I can play?

    • Hello! Unfortunately, there is no way to begin playing without downloading Unity. Here is the link to the download: http://unity3d.com/webplayer/

      Have your mom look over this information to see if she will allow you to download it. Please let us know if you have any further questions, comments or concerns!

  130. here is even possible to play Guest?!

    • Hi Augustina. In order to play SuperSecret you need to create an account, which can be done after clicking the “New Player” button at http://www.supersecret.com. You will be asked to provide some basic information in order to create the account before playing. Making an account is free but you will be able to access even more fun features by getting a membership. Please let us know if you have any questions or need help with anything. Thanks for playing!

  131. Dear Supersecret I am back From Jumpstart and now joining Supersecret but i am having a hardtime downloading what you need to download i downloaded them but for some reason i go back to the page now i have the download it says to do it again like i’ve not done it is there any way of stopping this ot if it is what it does anyway what do i have to do next? Thank you.

    Jumpstart Angel blackwolf Super secret not yet got a name

    • Hi, Kerrie! We are truly sorry for this inconvenience and hope to get you back into the game soon. The first thing you want to try when experiencing loading problems like this, is to clear your Unity and web browser cache by following the simple instructions listed here: http://www.supersecret.com/Help/FAQ.aspx#unity-reinstall. If the problem persists, it would be best for you to directly contact one of our friendly customer support agents by calling (800) 545-7677 or (310) 533-3402, Monday through Friday, 7:00 AM – 4:00 PM PST. You can also reach them by email at support@jumpstart.com. Thank you for your patience and for choosing SuperSecret!

  132. heyyyy wat r u supposed to do here?

  133. Cool game

  134. help i forgot my username

    • Hello Claire. Could you please let us know what email you have registered with SuperSecret so we can find your username? Your email along with any other personal information will be kept confidential. Thank you!

  135. Can we have some quests and a little bit more non vip clothes? I already bought all the clothes.

    • Hi Verany! Thank you for your suggestions, we will send it on over to our team! Have fun playing SuperSecret!

  136. I pd for jumpstart and supersecert. I play them also, thats me parenting. Jumpstart opened up alot more games when you are a member, supersecert stayed the same. It didn’t open up anything new. I didn’t get the boxes (gifts) I thought i got them all, then they come back, but nothings in them. I thought there would be more place to go like on a map, but no map. Help me don’t really know what to do on game when your a member

  137. help me get on supersecret.

    • Hello! Do you think you can provide us with more information about your question? The SuperSecret team wants to help you best as possible! Thank you very much, and we hope to be in touch soon.

  138. I do not like this supersecret… I want the OLD SUPERSECRET back. There were more games,less confusion,and quite frankly the owner of supersecret should just change it back….There are more people who think this so you are not just helping one user by changing it back… You are helping HUNDREDS :) Thank you and goodbye

    • Hi Kyha. We are sorry that you are unsatisfied with the game but we appreciate your feedback. While we cannot bring back the old version of SuperSecret, we would love to hear your thoughts on how we can improve the current version of the game. We value what you have to say and want to make SuperSecret as fun as can be for you. Thank you for playing!

  139. I’ve been playing supersecret for a long time now (ever since the old version) & i rlly miss the old version :’( can u change it bac and get rid of VIP so everyone can enjoy looking pretty!

    • Hi Karol, we apologize that you are unsatisfied but we appreciate your feedback. While we cannot bring back the old SuperSecret, we want to do whatever we can to improve the current version of the game. Please let us know any suggestions you have to make the game better and we will do our best to make your experience the best it can be. Thanks for playing SuperSecret.

  140. please install the old super secret game again ..!! some people including me are ding to play it ..!! please load it again ..!! i really want it back ..!! please reply fast ..!! and plz i want to play it ..!! nd if u cannot give it back then plz tell me some other games like the old supersecret ..!! but with no membership..!! please reply..!!

    • We apologize that you are unsatisfied with the game and that we cannot bring back the old version of SuperSecret. However, we value your opinion and want to hear your thoughts on how we can make the current version of the game better. Thank you!

  141. Hello,
    I am a mother if 3 who loves the old super secret website. I see that this new one appears to look like the website jumpstart. U was wondering why this is. I would like to file a strong complain for the new one to change to the old one. Because of this huge change my kids arn’t as happy as before I spend lots if money before that isn’t worth for this new membership. I agree with the other people who want the old one back. If I don’t see this change then I will have t file a complain to somebody stating that this game is just like jumpstart and you guys are not listening to the people who want the change to the old version. You have not made any change to the new game what so ever to make it like the old one. I and I’m sure a whole bunch of people would like the old one as far as my kids do to. This is a major complain. I will not like changes. But I would love if you brought the old super secret and just kept the jumpstart website separate. Please do take this complain serious and do something about it. I and my kids are extremely upset. It’s been months and you have not done anything.

    • Hello Talulah. We are sorry to hear about your children’s dissatisfaction with the game, but are open to hear suggestions on how we can improve the current version of SuperSecret. We value your opinion and want to provide your kids with the best playing experience possible. If you have any suggestions, please feel free to let us know and we will do our best to make those changes. Thank you for choosing SuperSecret!

  142. im confused how do i save my charcter on here plzzzzzzzzzzzzzz help

    • Hi Amani. We are sorry about the inconvenience. Could you please be more specific in the problem you are facing? What exactly is the problem your are having with saving your character? Are there any text boxes or error messages that appear when you play? The more details you provide, the faster we can work to fix the problem. Thank you for playing SuperSecret!

  143. there should be more places and a map. i go to the same place everytime i log on. its boring

    • Thank you for your suggestion, Talia! We will pass this idea along to our development team so stay tuned to see if any of your suggestions are implemented into the game. Thanks for playing SuperSecret!

  144. How can you bring back the old supersecret? I miss the old version…

    • We’re sorry you are unhappy with the current version of the game. Unfortunately we can’t bring back the old version but we would love to hear your thoughts on how to make the current version of SuperSecret better. We value your opinion. Thanks for playing!

  145. well i have ideas like great fun music instead of the one currently used which makes my ears hurt and the characters more good looking i mean do you seriously consider a guy with that head normal ? like really ? there are so few clothes for the non-members i’m a member but even so they are just weird . Doesn’t the new game see light ? it’s always night which is more depressing , the game is empty , there are no serious quests , the house decoration is really limited and if i may say ugly there is no suspens you could make it more interesting like instead of leveling-up it could be aging-up . You say that you need our ideas well here they are now i am just waiting for them to be executed it will be easier for all . Thanks in advance and btw my ideas are pretty much easy .

    • Hi Desdemonda! Thank you for sharing all your ideas to us. We will send them over to our development team. We hope you continue to enjoy and play SuperSecret!

  146. is the enchanted sanctuary back

    • Hi Dani. Unfortunately the Enchanted Sanctuary is no longer in the game but we would love to hear your suggestions on ways we can continue to improve the game. Let us know your thoughts! We value what our fans have to say. Thanks for playing SuperSecret!

  147. I always spent my half an hour to read this weblog’s articles or reviews everyday along with a cup of coffee.

  148. Hi, SuperSecret! There is a problem here. When I login and play the game, it says there’s an error! What should I do?!

    • Hi Misscutekitten, we are sorry you are having difficulty playing the game. In order to get you back and playing Super Secret as soon as possible, we need to know what kind of error you are viewing. Please send us the error code and/or text and we will help walk you through how to fix this

  149. please help i cant think of a valid user name!

    • Hi, kaitlyn03! Thank you for your interest in playing Super Secret! In order to create a valid username, try being creative and including your favorite color, number, or pet in your name to make it more original. Also, be careful not to use your first name and instead try to think of a cool nickname! Good luck!

      • can you give me some examples please?

      • Getting creative with a username can be a tough start, thinking of some of your favorite activities or general features, can be a great way to get started. You can try using your favorite animal or color or both and create a creative name! Thanks for playing Super Secret and let us know if you still have trouble!

  150. Can you as the Supersecret person help me get a user name please help me i really want to play but all naames are invalid help please i really would like to play

    • Hi Sandra, thank you for your interest in playing Super Secret! In order for you to make a valid username, try coming up with some creative usernames and use some of your favorite things. You can combine your favorite animal, color, or sports. Try combining different words until you get a valid username, but be sure to avoid using your real name and numbers. Let us know if you are still having trouble!

  151. how do i create my person? i am new and the game said create charecter ( person )

    • Hi Emily, when you first start the game you should be prompted to choose an avatar. You can select your gender and appearance for your avatar in this menu. After that, you can head to the in-game store, Forever Chic, to purchase new clothes for your avatar and customize it to represent yourself! Let us know if you have any other questions and enjoy playing SuperSecret!

  152. Could you please change SuperSecet back to the old one? I really miss it. :-(

    • Hi Brooke, we are sorry to hear that you are not happy with the new version of SuperSecret. While we cannot bring the old version back, we are committed to making SuperSecret an enjoyable experience for you! Please let us know if you have any suggestions to make SuperSecret better for you and we will be sure to pass it along to our production team. Thank you for choosing SuperSecret!

  153. I cant sign up every single time it says username not valid what can I do?

    • Hi Madison, thanks for choosing SuperSecret! In order to create a valid username, you can try adding numbers to your chosen username. Try to be creative and create a name that is unique to you and try different variations until you find a username that works. Let us know if you are having any more issues and we will be sure to help you out as best we can!

  154. I think that SuperSecret has gotten boring for a few weeks after playing. I’m guessing maybe there could be a new world or just add a map so players won’t get confused. I know this reply is a little short but these are my suggestions.

    • Hi colorfulkitten, thank you for your feedback! Expanding SuperSecret is a great idea and we ill be sure to pass along your feedback to our SuperSecret producers! Thanks for choosing SuperSecret and let us know if you have any more suggestions.

  155. i dont know how to install it plz help

    • Hi lovelylife11, can you be more specific about the issue you are experiencing? You do not need to install the game. You will only need to sign up on our website at http://www.supersecret.com and create an account. Once you activated your account through the link we will send to your email address, you will be able to access the game! Please let us know if you are still having trouble and we will be more than happy to help you get started with the game!

  156. It’s taking forever for it to load! Why is it not loading?!

  157. help as soon as i get the pet my computer freezes i cant move what should i do

  158. Can someone please tell me why my daughter keeps getting banned from her type chat? I have checked her chat history and nothing is inappropriate. Today she was notified she was banned for 7days..as a paying member this is very frustrating. Thanks for any help!!

    • Hi Char, We are so sorry to hear you guys were having trouble with the type chat. Since our game is made for players of all ages, we aim to protect all players from potential harmful messages, so certain words or phrases may be blocked even if they do not appear as bad words. For example, using numbers or names are blocked. Here you can find some helpful tips as a guideline for our chat system: http://www.jumpstart.com/customercare/chat-guidelines. Hopefully this guide will help your daughter keep her chat feature on. Could you please send us your child’s in-game username as well so that we can also look into this issue for you? And if you can please clarify what chat history you are checking, due to the fact you cannot check the chat history for what they post in live chat?

  159. How do you find a valid username? I have tried EVERYTHING!

    • Hi Ariana! Sorry to hear you are having trouble with getting a username. Getting creative with a valid username can get a little tough. Some helpful tips to keep in mind when creating your username, you cannot use special characters or numbers. Ideas for your username could include using your favorite color, food, or even favorite animal. We are sure that you will come up with something great and we hope to see you soon around SuperSecret!

  160. Hi, Kieran. Those are some good ideas, we’ll make sure to pass them on to our producers. Thanks for your ideas and feedback!

  161. Follow the simple instructions listed here: http://www.supersecret.com/Help/FAQ.aspx#unity-reinstall. Sometimes when your cache is storing too much information it can cause errors in the game like this. If the problem persists, it would be best for you to directly contact one of our friendly customer support agents by calling (800) 545-7677 or (310) 533-3402, Monday through Friday, 7:00 AM – 4:00 PM PST. Thank you for your patience and for choosing SuperSecret!

  162. Hi Kieran, Unity is the platform that SuperSecret uses to run the game. The Unity cache is where all of the memory for the content is located. If the game starts slowing down or having some errors, clearing your Unity cache usually helps clear some of these issues up. Please follow the steps listed in the link below and let us know if you have any further issues. http://www.supersecret.com/Help/FAQ.aspx

  163. Unity is the graphics engine that allows you to play SuperSecret and see all of the wonderful visuals. A cache is a storage of files on your computer. The Unity cache keeps information about you stored so that it recognizes you and your settings whenever you play SuperSecret so that you don’t always have to reload the information. However, sometimes older files might not match up with updated information and it has to be removed or refreshed. Please follow the directions we’ve provided you to clear you Unity and browser cache. If that doesn’t take care of the problem, then we can work with you to see what else might be wrong. Thanks again, and take care.

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